Refund policy

Return & Refund Policy

Because our products are digital downloads and are made available immediately after purchase, all digital product sales are generally final and non-refundable.

We want you to be satisfied with your purchase. If you experience a technical problem accessing or downloading your purchase, receive a damaged or incorrect file, or believe you were charged more than once for the same purchase, please contact us and we will work to resolve the issue.

Refund requests involving exceptional circumstances will be reviewed individually at our discretion.

Please review the product description carefully before purchasing to ensure the product meets your needs.

Digital Products

Nothing will be physically shipped. Access to your purchased digital product is provided electronically after your payment has been successfully processed.

Contact

If you have a problem with your order, please contact us at support@solvedbygrace.org. Please include your name, order number, and a brief description of the issue so we can assist you.